Shipping Options

• Standard Shipping: Available for most orders. Delivery typically takes 3-7 business days within the domestic region. For international orders, standard shipping can take 7-14 business days, depending on the destination.
• Express Shipping: For those who need their items faster, we offer express shipping options. Domestic express delivery usually arrives within 1-3 business days, while international express shipments can take 3-7 business days.

Shipping Costs

• Domestic Shipping: Standard shipping fees start at $5, while express shipping is available for $15.
• International Shipping: International shipping costs vary based on the destination and weight of the package. Standard international shipping starts at $15, and express shipping starts at $30. You will see the exact shipping cost during the checkout process.

Order Processing Time

• Processing Time: Most orders are processed within 1-2 business days of being placed. During peak periods, such as holidays, processing times may be slightly longer.
• Order Cancellation: If you need to cancel your order, please contact us immediately. Orders can only be canceled before they are shipped.

Shipping Locations

• Domestic Shipping: We ship to all addresses within our domestic region, including PO boxes and APO/FPO addresses.
• International Shipping: We ship to a wide range of international destinations. However, some countries may have restrictions or additional customs requirements. Please check our list of supported countries during checkout.

Tracking Your Order

• Tracking Information: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment through our designated courier service.
• Delays and Issues: If you experience any delays or issues with your shipment, please contact our customer service team. We will do our best to assist you and resolve the issue promptly.

Customs and Duties

• International Orders: For international shipments, please note that customs duties, taxes, and fees are the responsibility of the recipient. These charges are not included in the shipping cost and may vary by country.
• Customs Clearance: We declare the accurate value of the items on customs forms to ensure compliance with international regulations. However, we cannot guarantee that your package will not be subject to inspection or delays by customs authorities.

Delivery and Signature Requirements

• Delivery: Most packages are delivered to your doorstep. However, some courier services may require a signature upon delivery, especially for high-value items.
• Alternative Delivery Instructions: If you have specific delivery instructions (e.g., leaving the package at a secure location), please provide them during checkout. We will do our best to accommodate your request, but we cannot guarantee that the courier will follow these instructions.

Returns and Shipping

• Return Shipping: If you need to return an item, please follow our return policy. Return shipping costs are generally the responsibility of the customer, unless the item is damaged or faulty.
• Exchange Shipping: If you are exchanging an item, you will be responsible for the shipping costs to return the original item. If the exchange item is in stock, we will ship it to you at no additional cost.